Denuo - denuology.com

We live in a world where parents name their children after social actions, where social media can ignite a revolution, and where consumers have the ability to alter brand decisions. With such great influence and power, social media creates limitless opportunities for both consumers and brands. Too often for brands, however, the end game for their efforts is simply earning a certain number of likes, followers or views instead of the larger consumer connection.

Human connections range in the types and length of value they provide. Some connections can be short-lived while others are more sustained, and the level of impact can vary across both (think of the difference between someone handing you a flyer for a free cup of coffee vs. the barista who makes your coffee for you every morning). However, all meaningful connections, whether they occur in person or via social media, are grounded in value. So before brands start a new social program, revamp their Facebook page or extend a current campaign to the social space, they need to take a step back and examine their overall purpose and the value they can create.

Every June, more than 50,000 conservative suits descend on Chicago for NeoCon (National Exposition of Contract Furnishings). There are so many of them, I feel like I never left my lovely hometown of DC, where Capitol Hill politicos run rampant and style still runs short. (Sorry, DC, you’re trying!) NeoCon is the most important show in the American contract furniture industry, with $25B in sales even during an economic slump. Your office chair, desk, and file cabinet were probably first scouted here. You haven’t given them a second thought once you were situated, and why would you (*yawn)? Fortunately, someone else is paid to do so and that person goes to NeoCon.

Established in 1969, NeoCon is always held at Merchandise Mart, a historic structure built by Marshall Field & Company in the 1920s. Once the largest building in the world at 4 million square feet, it has its own zip code and is a monument to architecture, design, and merchandising. It’s quite fitting that NeoCon is here: a pillar of a traditional American industry inside an American landmark. Merchandise Mart is now home to high-end designer showrooms, ad agencies, tech firms, and government agencies.

What you may not realize is that NeoCon is also a huge meat market.

In our industry, collaboration is put into practice every day. Whether it’s a group of employees working towards a common objective, agencies swapping secrets to execute a campaign, or a community of fans working together to get their favorite actor cast as the next Peter Parker, the idea of coming together to achieve a shared goal is a beautiful thing. But what really gets us at Denuo excited is a new kind of collaboration in which brands directly engage with consumers to create something neither group could do on their own. You may think you’ve heard this pitch before, just with a different label: crowdsourcing. But true collaboration is something different.

As my first three months here at Denuo come to a close, I can’t help but compare my new environment to my old. I began here as an administrative assistant in January, leaving behind a career as a massage therapist. I went from working at a small but busy spa one mile from my apartment to working in a giant building in downtown Chicago. My five hour work days that began at 3PM have become 8.5 hour work days that start at 6AM. A casual stroll to work has become a full-speed walk to trains where I sit for 50 minutes trying to avoid eye contact with everyone around me. And really, let’s not even talk about the elevators.

There’s a lot of data out there about us. In fact, it’s easy to forget just how much information various companies and organizations (and the Internet in general) know about us. The first page of Reflecteur this week looks at the ways two separate sites used infographics to display a huge amount of information with very different results:

* Where Americans are Moving looks at 2008 IRS data to map county to county moves. It’s your one stop shop to US migratory information and it only takes a few minutes of playing with the maps to realize that there are a lot of stories hidden within this data. Just click on ‘Detroit’.
* Watch a Phone Company Stalk a Customer is, not surprisingly based on the title, far more disturbing. This site maps, via a video, all of the data a phone company in Germany gathered on one of their customers over 6 months. It seems more spy movie thriller than real life.

Travel over to Page 2 for a bit more fun: