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I’m sick of bad customer service. It seems like I’m always dealing with giant conglomerate X and their horrible customer (dis)service infrastructure. I have to believe that No Doubt’s Spiderwebs was written by a customer service agent at a call center:

You think that we connect
That the chemistry’s correct
Your words walk right through my ears
Presuming I like what I hear

Sorry I’m not home right now
I’m walking into interwebs
So leave a message
And I’ll call you back

But it’s truly refreshing when good customer service triumphs over evil. Like my recent experience with Bank of America.

Dan Buccaneer

As an awesome boss thing to do, Dan gave his team Amazon gift cards for Christmahanakwanzika. Mid-February, I realized that I had not sent him a proper thank you, along with Matt. (Yes, I know, I should be on VH1’s Tool Academy.) Anisha did the right thing and sent him a thank you gift – females must have a part of the prefrontal cortex that manages prompt thank you card writing.

So, with the help of Ellen, Matt and I have purchased a belated holiday gift for the Buczaczers.

Dan was recently featured at the WOMMA conference as Dan “Buccaneer” instead of Buczaczer. Of course, we never let good jokes die, so the following was ordered for him, from CostumeCraze.com:

Gold Pirate Coins
Toddler Pirate Girl Costume
Jack Sparrow Headband with Hair
Adult Black Swashbuckler Pirate Costume Shirt
Pirate Dog Costume
Deluxe Adult Velvet Pirate Hat
Pirate Pack Earring

I would like Dan to respond with a post filled with pictures, preferably before Halloween 2009. At least the dog, please.

Now, let us discuss my hatred for gifts and gift cards…

I was at the local supermarket (Jewel, for those familiar with Chicago) and happened upon a hilarious refrigerated endcap:

I wish I had more examples handy, but I’ll start with one. Went to NYC for a weekend recently and found this in a subway car:

I commend the media buyers and traffickers for a timely ad placement.